Caledonia Academy

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Service Desk Communication Skills

Service Desk Communication Skills

Booking options

Free - £1,145

+ VAT

Book Request Group Booking Request a Date

Highlights

Delivered Online or In-Person
Multiple Durations (see dates)
All levels

Dates

All Locations & Online

Dec23
From: 12/23/26, 10:30 AM GMT
To: 12/28/26, 12:30 PM GMT
Delivered In-Person in Glasgow
Free - £845+ VAT
Book
Apr13
From: 4/13/27, 8:30 AM GMT+1
To: 4/14/27, 4:30 PM GMT+1
Delivered Online & In-Person in Edinburgh
Free - £300+ VAT
Book
Jul9
Fri, Jul 9 • 2:00 PM to 5:00 PM GMT+1
Delivered Online
Free - £1,145+ VAT
Book
Jul14
From: 7/14/27, 9:00 AM GMT+1
To: 7/15/27, 4:30 PM GMT+1
Delivered Online & In-Person in Leeds
Free - £425+ VAT
Book
Aug23
Mon, Aug 23 • 10:00 AM to 3:00 PM GMT+1
Delivered In-Person in Birmingham
Free - £375+ VAT
Book

See 5 More See Less

Mar14
From: 3/14/28, 10:00 AM GMT
To: 3/16/28, 4:30 PM GMT
Delivered In-Person in Leeds
Free - £525+ VAT
Book
Jul25
From: 7/25/28, 9:30 AM GMT+1
To: 7/26/28, 4:30 PM GMT+1
Delivered Online & In-Person in Glasgow
Free - £275+ VAT
Book
Nov1
Wed, Nov 1 • 10:30 AM to 4:30 PM GMT
Delivered Online & In-Person in Birmingham
Free - £595+ VAT
Book
Feb2
Fri, Feb 2 • 9:30 AM to 12:30 PM GMT
Delivered In-Person in Cardiff
Free - £375+ VAT
Book
Feb8
Thu, Feb 8 • 1:00 PM to 4:30 PM GMT
Delivered Online & In-Person in Manchester
Free - £700+ VAT
Book

Description

A professional customer service & communication course covering the core knowledge, practical skills and workplace application needed to build confidence and capability. This course uses online preparation with scheduled live sessions and practical activities and is suitable for individuals, teams and organisations.

Locations

Glasgow

110 Queen StreetGlasgowG1 3BXUnited Kingdom

Edinburgh

40 George StreetEdinburghEH2 2LEUnited Kingdom

Leeds

7 Park RowLeedsLS1 5HDUnited Kingdom

Birmingham

11 Colmore RowBirminghamB3 2BJUnited Kingdom

Cardiff

14 Churchill WayCardiffCF10 2DXUnited Kingdom

Manchester

22 DeansgateManchesterM3 2BYUnited Kingdom

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